Delivery

350NIS purchases and over - we offer free shipping with door to door delivery - receive your purchases in 3-5 business days after your order has been placed.

0-350NIS purchases - we offer 30NIS shipping with door to door delivery - receive your purchases in 3-5 business days after your order has been placed.

Store pick-up – free 1-2 working days. *we will contact you to confirm the purchase awaits you in store Basel 33, Hashala 1 corner, Tel Aviv.

International shipping 1-2 weeks

Rerurns & Exchanges

We want you to be happy with your order, if for any reason the item is not right for you, you may return or exchange it as long as the item is in it’s original condition [unused] and has all labels are attached within 48 hours of receiving the item. Cancellation of a transaction in accordance with the Consumer Protection (Cancellation of a transaction) regulations, 2010 and the Consumer protection Law, 5741-1981.

 To arrange for a return or exchange in-store please contact us by e-mail info@northern-star.co.il or
call 052-8583358.

 We strongly recommend you obtain a proof of postage receipt as we can’t be held responsible for packages that fail to arrive. Once items have been returned by post please send us an e-mail within 48hours to notify us the item has been shipped.

 You’ll receive a confirmation email once your return has been processed. Please allow up to 5 working days for refunds.